Privacy Policy

At LPOIND INC (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website lpoind.com (“Website”), ensuring compliance with applicable laws, including those in the United States (US) and the European Union (EU).

1. Information We Collect

We collect the following types of information when you interact with our Website:

1.1 Personal Information You Provide:

  • Name, email address, phone number, and billing/shipping addresses.
  • Payment details (processed securely via third-party payment processors).
  • Account login credentials if you create an account.

1.2 Automatically Collected Information:

  • IP address, browser type, operating system, and device information.
  • Pages visited, time spent on the Website, and clickstream data.

1.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. For more details, see our Cookie Policy below.

2. How We Use Your Information

We use the information collected for:

  • Order Fulfillment: Processing and delivering your orders.
  • Customer Support: Responding to inquiries and providing assistance.
  • Website Optimization: Improving website performance and user experience.
  • Marketing: Sending promotional emails or newsletters (with your consent).
  • Legal Compliance: Ensuring compliance with applicable laws and protecting against fraud.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service Providers: Payment processors, shipping companies, and IT service providers.
  • Legal Authorities: When required by law, such as for legal processes or fraud prevention.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

For US Residents:

You have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing communications at any time.

For EU Residents:

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access your personal data and request a copy.
  • Request correction of inaccurate data.
  • Request deletion of data (“Right to be Forgotten”).
  • Object to or restrict the processing of your data.
  • Data portability.
  • Lodge a complaint with a supervisory authority in your EU member state.

To exercise your rights, please contact us at [email protected].

6. Cookie Policy

Cookies are small text files stored on your device that help us improve your experience on our Website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the Website’s functionality.
  • Analytical Cookies: Help us understand how you use our Website.
  • Marketing Cookies: Deliver personalized ads based on your browsing history.

Managing Cookies:
You can control cookies through your browser settings. Please note that disabling cookies may affect the Website’s functionality.

7. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.